We need your help
We try to provide a good quality, friendly and efficient service but we need your help to achieve our high standards. With your support, we aim to:
- Offer you an appointment within two working days.
- Keep your wait in surgery to a minimum, usually within 30 minutes.
- See you on the same day if your problem is urgent.
- Process your repeat prescriptions within two working days.
Please help us to help you by:
- Turning up on time for your appointment or cancelling in good time.
- Being patient if the doctor or nurse is running late.
- Only ask for a home visit if you are too ill to attend the surgery.
- Letting us know your comments, suggestions or problems so that we might improve our services to you.